Legal Information & Policies
Below you will find a list of our policies that govern your use of all TiVaHost products and services. If you have any questions about the policies found here, please feel free to Contact Us.
| Acceptable Use Policy Our Acceptable Use Policy governs your use of TiVaHost's products and services, and contains information on what is acceptable or not while using our services. |
| Account Transfer Terms of Service We provide free account transfer services to customers who want to switch their website hosting from their current provider to TiVaHost. |
| Privacy Policy Our Privacy Policy governs the manner in which TiVaHost collects, uses, maintains and discloses information collected from users. |
| Refund Policy TiVaHost believes the satisfaction of our customers is a top priority. Our refund policy contains information on the process for requesting a refund. |
| Service Level Agreement We strive to provide a reliable service to our users. Our Service Level Agreement contains information on what you can expect from TiVaHost. |
| Terms of Service The Terms of Service governs the use of TiVaHost's hosting platform, e-mail services, and any other services provided to the Customer by TiVaHost, and the conditions under which such service is provided. |
We Are Proud to Have Happy Customers in the Following Countries
"My previous host would go offline at exactly the wrong moment. Not only would I lose my important email connectivity, but my web site would be down also, and clients were unable to review design work that was almost always on a very tight schedule. TiVaHost has been a consistently superior hosting and email provider than my past ISP's. I have yet to experience any downtime that wasn't scheduled maintenance, my web site loads quickly every time, and my email is extremely reliable.
I would recommend them for the reasons listed above, and also because they make the transfer so easy. It's a very daunting task to try and take your entire business web site and email structure and migrate to a new ISP without a lot of trouble along the way. But TiVaHost made it very easy for me, conducting the transfer of my entire site and email history to their much more reliable service. I only had to authorize the process and TiVaHost took care of the rest for me, and I was up and running very quickly with no loss of data. The price for the service is unbelievably low. I'm amazed they can offer this level of service for such a reasonable price.
I wish I'd heard of TiVaHost sooner."
— Matt Hoover, Owner, Matt Hoover Design (California, U.S.A.)
I would recommend them for the reasons listed above, and also because they make the transfer so easy. It's a very daunting task to try and take your entire business web site and email structure and migrate to a new ISP without a lot of trouble along the way. But TiVaHost made it very easy for me, conducting the transfer of my entire site and email history to their much more reliable service. I only had to authorize the process and TiVaHost took care of the rest for me, and I was up and running very quickly with no loss of data. The price for the service is unbelievably low. I'm amazed they can offer this level of service for such a reasonable price.
I wish I'd heard of TiVaHost sooner."
— Matt Hoover, Owner, Matt Hoover Design (California, U.S.A.)
To view more testimonials, please visit our Customer Testimonial page.
At TiVaHost, if you're not happy, we're not happy.
Your website will be available at least 99.9% of the time.
If you are not fully satisfied, we'll refund your money.*
Friendly tech support staff are available 24 hours a day.