Legal Information & Policies
Below you will find a list of our policies that govern your use of all TiVaHost products and services. If you have any questions about the policies found here, please feel free to Contact Us.
| Acceptable Use Policy Our Acceptable Use Policy governs your use of TiVaHost's products and services, and contains information on what is acceptable or not while using our services. |
| Account Transfer Terms of Service We provide free account transfer services to customers who want to switch their website hosting from their current provider to TiVaHost. |
| Privacy Policy Our Privacy Policy governs the manner in which TiVaHost collects, uses, maintains and discloses information collected from users. |
| Refund Policy TiVaHost believes the satisfaction of our customers is a top priority. Our refund policy contains information on the process for requesting a refund. |
| Service Level Agreement We strive to provide a reliable service to our users. Our Service Level Agreement contains information on what you can expect from TiVaHost. |
| Terms of Service The Terms of Service governs the use of TiVaHost's hosting platform, e-mail services, and any other services provided to the Customer by TiVaHost, and the conditions under which such service is provided. |
We Are Proud to Have Happy Customers in the Following Countries
"We switched to TiVaHost because we were trying to improve the speed of our website, and since switching the support and the speed has dramatically improved. The control panel interface was a huge improvement over our previous host, and easy to use. I would highly recommend TiVaHost to anyone needing any type of product or service related to web hosting. If there were any issues, TiVaHost was always there to help resolve them promptly and professionally."
— Kevin King, I.T./Security Administrator, Talon Energy Services (St. John's, Canada)
— Kevin King, I.T./Security Administrator, Talon Energy Services (St. John's, Canada)
To view more testimonials, please visit our Customer Testimonial page.
At TiVaHost, if you're not happy, we're not happy.
Your website will be available at least 99.9% of the time.
If you are not fully satisfied, we'll refund your money.*
Friendly tech support staff are available 24 hours a day.